General FAQ: Access, Setup & Billing
Frequently asked questions about Quantzee — what it is, how the one-time purchase and source-code delivery work, supported markets, setup, alerts, payments, refunds, and policies.
1) What is Quantzee?
Quantzee is a platform that provides advanced trading tools, indicators, and automation solutions designed for traders and investors. Our tools are built to simplify decision-making, improve accuracy, and help traders stay ahead in fast-moving markets.
2) How do I get access to Quantzee indicators?
You buy once and we email you the code. The moment your payment clears, you receive a zip containing the Pine Script source for all six indicators, plus setup instructions and your licence. You paste each script into TradingView’s Pine Editor, save it, and add it to your chart.
No TradingView username to submit, no invite to wait for, no approval queue. Full steps: Add Your Indicators to TradingView.
3) How long does it take to get my indicators?
About a minute for the email to arrive, then roughly two minutes to paste the first script into TradingView. There is no manual approval step on our side, so nothing happens in business hours — it works at 3am on a Sunday.
If the email has not arrived, it is nearly always a mail filter. See After You Buy — Finding Your Code.
4) Can I use Quantzee indicators on multiple accounts?
The licence is personal to you as one person, and it does not tie you to a single TradingView account — you hold the source code, so you can save it to any TradingView account you personally own and control.
What you may not do is give the code to anyone else, publish it, or sell it. The exact wording is in Terms Section 5.
5) Do I need a paid TradingView account?
All of our indicators work on a free TradingView account.
6) Do you provide training or tutorials?
Yes. We provide detailed video tutorials, Help Docs and usage guides with each product. Additionally, you can reach out to our support team for clarifications through Email and Telegram support, and the 24/7 AI assistant in your dashboard knows every indicator and every setting.
7) Are these tools for intraday or positional trading?
Quantzee tools are flexible – they can be used for intraday, swing, or positional trading depending on the chosen strategy and timeframe. Each tool has its own best-fit use case, which is explained in the guide.
8) Do you provide buy/sell calls or financial advice?
No. Quantzee provides tools and indicators only. We do not give investment advice or guarantee profits. Traders must use their own judgement and risk management.
9) What is the refund policy?
All sales are final. The Pine Script source code is emailed to you the moment your payment clears, so there is nothing to return — once you have the code, you have had the entire product. That is the trade-off that makes a one-time price possible.
Please ask us anything before you buy; the AI assistant and info@quantzee.com both answer pre-purchase questions. See our Refund Policy for the limited exceptions.
10) How can I get customer support?
You can reach our support team via:
- Email: info@quantzee.com
- Telegram Bot
- Contact Form on Website
- The 24/7 AI assistant in your dashboard
We usually reply within 1 hour, and support does not expire.
11) Do you provide updates to the indicators?
We do keep improving the tools, and it is worth being precise about what that means, because it is more than a lot of one-time-purchase products give you.
What you buy is the six indicators as they exist on the day you purchase, delivered as source code, plus a permanent account and AI assistant access. Every future revision to those six indicators is emailed to you free, for life — that is part of what you paid for, not a favour.
What this does not cover is a brand-new indicator added to the roster after your purchase. A new indicator is a separate product. If you want it, you buy it separately.
The flip side is the bit that matters: nobody can take away what you already have. The code sits on your machine and in your own TradingView account.
12) What payment methods do you accept?
We accept UPI, Bank Transfer, Cards, and International Payments via our secure checkout. For bulk or corporate requirements, please contact us directly.
13) Is this a subscription? Can I cancel?
It is not a subscription, so there is nothing to cancel. You pay once. No recurring mandate, standing instruction or auto-debit is created against your payment method, and no further amount is ever charged.
You will never get a renewal notice from us, because there is no renewal. See Changing or Cancelling.
14) Do you offer custom solutions?
Yes. For advanced traders, brokers, or institutions, Quantzee provides custom indicator development, automation, and integration services. Reach out to our support team with your requirements.
15) What are invite-only indicators on TradingView?
Invite-only indicators are private, protected scripts that stay closed-source — the developer grants access to your TradingView username, and that access can be withdrawn.
Quantzee does not sell invite-only access. We used to, and we stopped. You get the actual source code instead, which means there is nothing to grant, nothing to wait for, and nothing anyone can revoke.
16) How do I know I’ve got everything?
Your zip should contain six .pine files, a README.txt and a LICENCE.txt. Once you have pasted and saved a script, it appears under Indicators → My scripts in TradingView. If it is not there, the save did not complete — see Troubleshooting.
17) Why can’t I find the indicator in the TradingView public library?
Because we do not publish them there. Quantzee scripts are not public scripts — they come to you as source code that you save into your own account, so they live in My scripts, visible only to you.
18) Can I share or resell my copy?
No. The licence is personal, non-transferable and non-sublicensable. You may not share, sell, rent, give away or redistribute the source code or any modified version of it, and you may not publish it on TradingView or any other platform or marketplace.
Every copy we send is stamped with the buyer’s email and order reference, so a redistributed file traces back to the account it came from. The full licence is in Terms Section 5.
19) What happens if I change my TradingView username?
Nothing. Your indicators are saved inside your own account rather than granted to a username, so renaming yourself has no effect at all. This used to matter under the old invite-only model; it no longer does.
20) How many devices can I use the indicator on?
Any device where you sign in to your TradingView account — desktop, mobile app, tablet. There is no device restriction.
One note: the Pine Editor is desktop-only, so do the initial paste-and-save on a computer. After that the indicator is available everywhere.
21) Do the indicators slow down my charts?
No. Performance depends on your system and the number of indicators running at once. Our scripts are optimized for speed and TradingView’s servers handle the heavy computation.
22) If you release a new version, how do I get it?
We email it to you automatically — see Q11. Every revision to the six indicators you bought is sent free, for life, as part of your purchase. You don’t need to ask for it, and your existing copy keeps working regardless while you wait.
23) Can I see and edit the code?
Yes — that is the whole point. You receive unprotected Pine Script source, so there is no lock symbol and nothing hidden. You can read every line, and the licence allows you to modify it for your own use.
The AI assistant in your dashboard can explain any part of the code and help you change it. Two bits of advice: keep an unmodified copy of the original file, and test any change on paper trade first before using live trade.
24) Do your indicators repaint?
No, our indicators do not repaint the signals.
25) Will the indicator work with alerts?
Yes. All six ship with built-in alert conditions, so you can create TradingView alerts against them — including webhook alerts for automation. See Alerts.
26) Can I use the same indicator across multiple TradingView accounts?
Yes, across accounts you personally own and control — see Q4. What the licence prohibits is passing the code to another person.
27) Does my access expire?
No. Your Quantzee account and the AI assistant are permanent, and the indicators saved into your TradingView account stay there indefinitely — nobody can revoke them.
The only thing that does expire is the download link in your purchase email, after 30 days. That link is delivery insurance in case your mail provider strips the zip attachment; it is not your access. Save the zip itself.
28) Do these indicators guarantee profits?
No indicator can guarantee profits. They are tools to assist in analysis and decision-making. Always combine them with proper risk management and personal judgement.
Setup and Usage
29) How do I set up alerts on Quantzee indicators?
All Quantzee indicators include built-in TradingView alert conditions. To create an alert: add the indicator to your chart, click the alarm clock icon (top toolbar), select “Create Alert,” choose the Quantzee indicator from the “Condition” dropdown, select the alert trigger (e.g. “Buy Signal” or “Sell Signal”), and set your notification method (email, push notification, or webhook). For webhook-based automation — connecting alerts to brokers or bots — use TradingView’s Webhook URL field and your chosen execution service.
30) Can I use Quantzee indicators for multi-timeframe analysis?
Yes. SMC Toolkit Pro includes a built-in multi-timeframe dashboard that shows signal confluence across 5 timeframes simultaneously. You can also add the same indicator to multiple chart tabs at different timeframes and cross-reference signals manually. Multi-timeframe confluence — where signals align across the 15m, 1H, and daily charts — is a core part of the analytical methodology for which these tools are designed.
31) Which markets and instruments do Quantzee indicators work on?
Quantzee indicators work on any asset and timeframe available in TradingView: stocks, indices, cryptocurrency, forex, commodities (Gold, Silver, Crude Oil), and futures. They are global tools — not limited to any single country or exchange. For any instrument listed on TradingView, the indicators will run.
32) How do I add the indicator to my chart after I receive the code?
Open the .pine file from your purchase email in any text editor and copy all of it. In TradingView, click Pine Editor at the bottom of the screen, clear the sample code, paste the Quantzee code in its place, click Save, then click Add to chart.
Afterwards the indicator lives under Indicators → My scripts, so adding it to a new chart takes one click. If you hit a red error in the editor, the paste was almost certainly incomplete — see Troubleshooting. Still stuck after that, email info@quantzee.com with your order reference.
33) What is the difference between the Basic indicators and the Pro+ line?
Quantzee has two families of indicators, and your purchase includes both:
- Core indicators (AI TrendPulse, AI Adaptive Quant Toolkit, Adaptive AI Oscillation Engine) — the original suite, focused on trend identification and momentum.
- Pro+ indicators (SuperTrend Pro+, MACD Pro+, SMC Toolkit Pro) — advanced upgrades to classic technical analysis, with AI-adaptive detection, multi-timeframe dashboards, and expanded alert sets.
All 6 indicators are included in the single one-time purchase. There is no tier that holds any of them back.
34) Are there any country or geographic restrictions on using Quantzee?
No. Quantzee is a global platform. Buyers from any country can use the indicators in their TradingView account. Payment is supported internationally through our checkout, which accepts UPI (India), major credit/debit cards, and international payment methods.
35) Is Quantzee a registered investment advisor?
No. Quantzee is not registered with any regulatory authority as an investment advisor. Our products are analytical software tools — charting indicators and decision-support systems for educational and informational use only. We do not offer personalized investment advice, stock recommendations, or managed trading services. All trading decisions made using Quantzee indicators are entirely at your own discretion and risk. Please read our Disclaimer before using the products.