Refund Policy

1. All Sales Are Final — No Refunds (Default Policy)

All sales and payments made through the Service are final and non-refundable.

Because your purchase delivers the Pine Script source code for all six indicators to your inbox the moment your payment clears, we do not offer refunds, returns, exchanges, or credits — in whole or in part — once a purchase has been completed, including but not limited to:

• The one-time lifetime purchase, or any earlier fixed-term plan;
• Change of mind, lack of use, or failure to use the Service;
• Dissatisfaction with trading results, signal performance, or outcomes (the Service is an analytical/educational tool only and does not guarantee any result — see our Terms & Conditions).

Payments made in cryptocurrency are equally final. Where you choose to pay in cryptocurrency, your payment settles on a public blockchain and cannot be reversed by us: we do not send coins back, and we do not issue store credit or account credit in their place. A crypto payment is also not instant — it usually takes around 10 to 40 minutes to confirm on the network — and your source files are emailed only once that payment has fully settled, exactly as described above. If the amount we receive is less than the amount invoiced, your access does not open automatically and we will contact you at the email address on your order.

This no-refund policy applies to the maximum extent permitted by applicable law.

2. Why Refunds Are Not Offered

The source code is delivered immediately, and it cannot be returned. The moment your payment clears, we email you the complete Pine Script source for all six indicators. You have the code, in full, on your own machine. There is no licence to switch off and nothing for you to send back — once you have read the source, you have had the entire product. That is the whole reason this Policy exists, and it is why we operate a strict no-refund position by default.

This is the trade-off that makes a one-time price possible. We are handing over our actual code rather than renting you access to it, so we cannot offer a trial, a trial period, or a money-back window on top of that.

So please review the indicator descriptions, the documentation, the sample charts, and our Terms & Conditions — in particular the licence in Section 5 — before you buy. Our 24/7 AI assistant and info@quantzee.com will answer any pre-purchase question you have, and we would far rather answer ten questions than take a payment you regret.

3. One Payment, Nothing to Cancel

Quantzee is sold as a single one-time purchase. There is no term, no renewal date, and no expiry. Accordingly:

• You are charged once, at the time of purchase. No recurring mandate, standing instruction, or auto-debit is created against your payment method.
• The source files are yours to keep permanently, under the licence in Section 5 of our Terms & Conditions. Your account and AI assistant access do not expire.
• Because no recurring arrangement exists, there is nothing to cancel and no cancellation deadline to observe. You will never receive a renewal notice from us, because there is no renewal.
• Deciding to stop using the indicators does not entitle you to a refund of any amount already paid.

Orders placed before 8 October 2026 under our earlier fixed-term plans keep the terms that applied to them: that access ends on its expiry date, nothing renews, and no further amount is charged. Unused time remaining in such a term is not refundable.

If you believe a charge was made in error, see Section 4 below or contact us at info@quantzee.com.

4. Limited Exceptions (At Our Sole Discretion)

The default position is no refund. In rare cases, and entirely at our sole discretion, we may consider a refund or account credit where:

• You were charged in error (e.g. a duplicate charge or a technical billing fault on our side); or
• A clear, verifiable technical failure on our side meant the source files were never delivered to you, and we were unable to deliver them within a reasonable time after you reported it. Note that a missing delivery is almost always a mail filter, not a lost order — contact us first and we will re-send the files, which resolves it in minutes.

Any such exception is granted at our discretion, does not create an entitlement, and does not waive this Policy for any other transaction. To request consideration, contact info@quantzee.com with your order details and a description of the issue.

5. Chargebacks

We ask that you contact us first to resolve any billing concern before initiating a chargeback or payment dispute. Initiating a chargeback in breach of this Policy may result in suspension or termination of your account and access to the Service.

6. Statutory Rights

Nothing in this Policy is intended to exclude or limit any rights you may have under applicable mandatory consumer-protection law that cannot be lawfully excluded. Where such law applies, this Policy operates to the fullest extent permitted alongside those rights.

7. Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised Effective Date and applies to purchases made after that date.

8. Contact

For any questions about this Refund Policy or a billing concern, please contact:

Yogya Infomedia Limited (operating Quantzee)
Email: info@quantzee.com
Address: 203, Gupta Arcade, L.S.C Shrestha Vihar, New Delhi – 110092, India