Refund Policy
Quantzee subscriptions are final and non-refundable by default.
All sales, subscriptions, and payments made through Quantzee are final and non-refundable. Because access to the indicators is granted immediately upon purchase, we do not offer refunds, returns, exchanges, or credits once a purchase or subscription has been completed.
This applies to monthly, quarterly, and yearly plans, renewal charges, partial billing periods, unused time, early cancellation, and change of mind.
Limited exceptions
In rare cases, and entirely at our discretion, we may consider a refund or account credit where:
- You were charged in error (e.g. a duplicate charge or a technical billing fault on our side); or
- A verifiable technical failure on our side prevented you from accessing the Service for a substantial period and we were unable to resolve it within a reasonable time after you reported it.
To request consideration, contact the contact page with your order details and a description of the issue. Any exception granted does not create an entitlement for future transactions.
What’s not covered
- Renewal payments
- Plan upgrades or downgrades
- Dissatisfaction with trading results, signal performance, or outcomes — Quantzee is an analytical/educational tool only and does not guarantee any result
Cancellations
You can cancel a recurring subscription at any time — see Change or Cancel Plan. Cancelling stops future renewals; it does not issue a refund for the current or any prior billing period.
For full legal terms, see the Refund Policy in our legal documents.